Andy Jassy says Amazon aims to operate like the world's largest startup and believes it already moves quickly.
“We talk about wanting to operate like the world's largest startup. And I actually think Amazon already, based on our DNA and the way that we have become a company over the last thirty years, moves very quickly.”
HBR IdeaCast · 0:04:21
Andy Jassy says Amazon's EC2 compute service started with about eleven people.
“We had um eleven people when we or thirteen people when we started our compute service EC2. We had eleven people.”
HBR IdeaCast · 0:07:11
Andy Jassy defines a two-way door decision as one that can be reversed with no harm if it proves wrong.
“The two-way door decision is one where if you walk through it and you're wrong, you can walk back through it and no harm.”
HBR IdeaCast · 0:10:02
Amazon set a goal to raise the ratio of individual contributors to managers by at least 15% and says it had beaten that goal by the end of the first quarter.
“increase the ratio of individual contributors to managers by at least 15% across the company, which we have beaten already by the end of the first quarter.”
HBR IdeaCast · 0:10:59
Amazon created a 'no bureaucracy' email alias where employees could report bureaucracy directly to Andy Jassy.
“we started this no bureaucracy email alias where we encourage anybody in the company that thought they were experiencing bureaucracy to email me at this um alias.”
HBR IdeaCast · 0:15:37
Andy Jassy says he has received over a thousand emails through the no-bureaucracy alias, not all of which describe true bureaucracy.
“I've gotten over a thousand emails at this point, and not all of them are true bureaucracy.”
HBR IdeaCast · 0:16:15
Amazon has changed 375 processes because of emails sent to the no-bureaucracy alias.
“we have changed already 375 processes because of these emails.”
HBR IdeaCast · 0:16:42
Andy Jassy says Amazon's own data does not show that remote work raises productivity, though he acknowledges invention is hard to measure.
“our data doesn't suggest what you said, but I also I mean, how do you measure how well you're inventing?”
HBR IdeaCast · 0:13:57
Amazon built a custom AI chip called Trainium that Andy Jassy says will help customers save money.
“We've built a chip there, our own custom AI called Trainium that's going to help people save a lot of money relative to what the cost has been to date.”
HBR IdeaCast · 0:18:20
Andy Jassy says Amazon's SageMaker service has become a standard way for people to build their own AI models.
“we've built a service called SageMaker, which is the really kind of become the standard way for people building their own models to get the data in”
HBR IdeaCast · 0:18:50
Andy Jassy says Amazon Bedrock offers the largest selection of leading third-party frontier AI models, including Amazon's own.
“we've built this service called Bedrock, which has the largest selection of those leading third party frontier models, including our own”
HBR IdeaCast · 0:19:46
Andy Jassy says Amazon's AI services contribute to a multibillion-dollar annual revenue run rate in AI.
“these are services that are part of why we have a multi billion dollar annual revenue run rate in the AI space.”
HBR IdeaCast · 0:19:46
Andy Jassy says Amazon offers an AI-powered coding assistant called Q.
“We have something called Q that's the best AI powered coding assistant.”
HBR IdeaCast · 0:20:22
Andy Jassy says Amazon has built or is building over a thousand generative AI applications internally.
“we have over a thousand generative AI applications across Amazon that we've built or are building”
HBR IdeaCast · 0:20:22
Amazon built Rufus, a generative AI shopping assistant for its retail business.
“we've built something called Rufus, which is a generative AI powered shopping assistant.”
HBR IdeaCast · 0:21:16
Amazon built a foundation model that compares apparel brands' sizing to recommend the right size to shoppers.
“we've built a foundation model to compare all the brands and which ones run comparably small or large to recommend the right size to you.”
HBR IdeaCast · 0:22:43
Andy Jassy states that the US ranks thirty out of thirty-five developed countries in educational efficacy and links this to the AI transition.
“we are thirty out of thirty five developed countries now in efficacy of education.”
HBR IdeaCast · 0:24:14
Andy Jassy cites tariffs as an example of distractions that Amazon tries not to let pull it away from serving customers.
“you can get distracted by, you know, are there going to be tariffs? how high are the tariffs? are there not going to be tariffs?”
HBR IdeaCast · 0:26:07