Bob Safian states that Shopify is headquartered in Ottawa and that most of its customers are in the US.
“headquartered in Ottawa. Most of its customers are in the US. You're based in DC.”
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Bob Safian
32 episodes · 33 quoted claims
- 22 Oct 2026Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here31m
- 16 Sep 2026The ROI on AI is obvious in these industries40m
- 14 Sep 2026Rapid Response: When AI agents do your shopping, everything changes, with Shopify’s Jess Hertz32m
- 9 Sep 2026Zapier wants to be the AI hub where all your agents connect38m
- 31 Aug 2026Rapid Response: What the jobs report isn't telling you about AI & the workforce, with Upwork’s Hayden Brown32m
- 27 Jul 2026Rapid Response: The quiet reinvention of a $42b business, with Canva’s Cameron Adams26m
- 22 Jul 2026WorkLab: Culture, not tech, softens AI’s impact24m
- 29 Jun 2026Masters of Scale: IBM’s $10 billion bet on what comes after AI44m
- 1 Jun 2026Rapid Response: Duolingo’s battle for learning in an AI world, with Luis von Ahn34m
- 20 May 2026How fast can you upskill in AI? We did a sprint to find out.36m
- 6 May 2026John Deere's AI vision for future farms39m
- 15 Apr 2026What is agentic commerce? Stripe’s CRO of AI explains.33m
- 1 Apr 2026How AI is reshaping Wall Street37m
- 25 Feb 2026Can an AI agent be your CEO?47m
- 11 Feb 2026The “ChatGPT moment” for agentic AI39m
- 14 Jan 2026How SaaS can survive the AI revolution, with Aaron Levie43m
- 24 Dec 2025AI’s journey from the lab to the marketplace27m
- 17 Dec 2025‘Like Disneyland when it just opened’: Arm CEO Rene Haas on the AI revolution24m
- 3 Dec 2025Walmart, AI, and the future of shopping, with Walmart CTO Suresh Kumar35m
- 26 Nov 2025Andrew Ng on winning the AI race, with DJ Patil26m
- 1 Oct 2025How Harvey is reinventing legal work with AI36m
- 17 Sep 2025How Microsoft is democratizing safe AI38m
- 30 Jul 2025How Writer is helping Fortune 500 companies become AI-forward35m
- 24 May 2025Rapid Response: The enterprise AI revolution is underway, with Box’s Aaron Levie36m
- 29 Jan 2025Your ‘AI crisis’ is totally normal but you’ll be fine, with Ethan Mollick34m
- 27 Nov 2024How to make AI more responsible, with Navrina Singh38m
- 20 Nov 2024How agentic AI will save customer service, with Bret Taylor38m
- 18 Jun 2026IBM’s $10 billion bet on what comes after AI46m
- 10 Mar 2026Stop waiting for clarity. Unfreeze and act, with Accenture’s Julie Sweet36m
- 13 Jan 2026The AI agents in your wallet, with Mastercard CEO Michael Miebach29m
- 20 May 2025The enterprise AI revolution is underway, with Box’s Aaron Levie40m
- 1 Apr 2025From data breach scandal to AI darling, with Snowflake’s CEO Sridhar Ramaswamy35m
Bob Safian says Shopify had posted what he believes was its fifth consecutive quarter of growth above 30%.
“Shopify just posted its, I think, fifth consecutive quarter of growth above 30%.”
Bob Safian describes Toby Lutke's memo as requiring teams to prove AI cannot do a job before hiring new staff.
“Toby Lutke's controversial memo last year, dictating the teams prove AI can't do a job before hiring any new staff.”
Bob Safian said Upwork announced in May that it was cutting a quarter of its corporate staff.
“You announced i in May that you had to cut a a quarter of Upwork's corporate staff yourselves.”
Upwork has its own AI agent, Uma, that helps users write job descriptions and prepare for interviews.
“Upwork has its own agent, Uma, that assists users writing job descriptions and prepping interviews and things like that.”
Bob Safian said Upwork shut down operations in Russia and Belarus after the invasion of Ukraine.
“Ukraine invasion, which prompted you to shut down operations in Russia and Belarus”
Bob Safian said the most recent monthly US jobs report showed 23,000 jobs lost while the unemployment rate fell.
“the most recent monthly jobs report showed 23,000 jobs lost, but at the same time, unemployment numbers went down.”
Bob Safian states that Canva launched Canva AI 2.0, a conversational assistant, in April.
“So you launched Canva AI 2.0 in April. Um, it's which is a conversational assistant, right?”
Bob Safian describes Canva as a 42 billion dollar company.
“I mean, if 42 billion dollar company is only 1% evolved, the future ahead of us is pretty murky.”
Bob Safian interviewed Cameron Adams on stage at the Cannes Lions Festival.
“I talked with Cam on stage at the Cannes Lions Festival about Canva's dramatic last year”
Bob Safian describes the 'SaaSpocalypse' as the idea that software businesses became vulnerable to obsolescence because of AI models' capabilities.
“That that that businesses based around software, not not unlike Canva, were suddenly vulnerable to obsolescence because of what the models could do.”
Bob Safian cited IBM as having unlocked about $4.5 billion of efficiency from AI.
“you've, you know, unlocked four, $4.5 billion of efficiency from AI”
Bob Safian said IBM announced a $5 billion initiative called Project Lightwell to identify and fix AI vulnerabilities in open source software.
“IBM recently announced 5 billion dollar initiative called Project Lightwell to identify and fix AI vulnerabilities in the open source world.”
Project Lightwell was reportedly triggered by Anthropic's release of its Mythos model, according to Bob Safian.
“that was reportedly triggered by Anthropic's UM release of Mythos.”
Bob Safian said IBM is partnering with the U.S. government on a quantum foundry, investing $10 billion in a large-scale commercial quantum computer.
“You're partnered with the U.S. government on a new quantum foundry, investing $10 billion in a large-scale commercial quantum computer.”
Luis von Ahn helped invent CAPTCHA and reCAPTCHA, word puzzles used for web security.
“you helped invent captcha and then reCAPTCHA, the the security word puzzles that became kind of ubiquitous across the web.”
Bob Safian says Duolingo went public in 2021 and is worth more than $4.5 billion.
“you're a publicly traded company worth more than $4.5 billion. You went public in 2021.”
Bob Safian says Salesforce CEO Mark Benioff told him that use of Salesforce's AI agents had not taken off as hoped.
“I talked with Mark Benioff at Salesforce several months ago about his embrace of AI agents, but the use of his agents hasn't quite taken off the way he hoped.”
Box launched Box AI Studio, a product that helps organizations build their own custom AI agents.
“I know you launched Box AI Studio to help organizations build their own custom AI agents, and I'm curious how how that's going.”
Bob Safian says Shopify and Duolingo have announced that staff must justify work that is not produced with AI.
“Are you like Shopify and Duolingo, who've announced that staffers have to justify anything that's not AI produced?”
Bob Safian put Aaron Levie on the cover of Fast Company about a decade before this interview.
“I put Aaron on the cover of Fast Company a decade ago to represent how a generation of new leaders were embracing adaptability.”
Bob Safian says his Fast Company cover story featuring Aaron Levie described 'generation flux', people defined by their willingness to build new skills amid uncertainty rather than by age.
“it talked about a concept I call generation flux, a group of people not defined by chronological age, but by the willingness to jump in and build new skills in an environment of uncertainty.”
IBM announced a $5 billion initiative called Project Lightwell to identify and fix AI-related vulnerabilities in open source software.
“IBM recently announced 5 billion initiative called Project Lightwell to identify and fix AI vulnerabilities in the open source world.”
Bob Safian says IBM partnered with the U.S. government on a new quantum foundry, investing $10 billion in a large-scale commercial quantum computer.
“You partnered with the U.S. government on a new quantum foundry, investing $10 billion in a large-scale commercial quantum computer.”
Accenture works across 120 countries and serves about 9,000 clients in every industry, according to host Bob Safian.
“So Accenture works across 120 countries, 9,000 clients. You're in every industry.”
Bob Saffian said Mastercard has worked with OpenAI, Google and Cloudflare on agentic commerce standards.
“You've been working with OpenAI and Google and Cloudflare on agentic commerce standards.”
Box launched Box AI Studio to help organizations build their own custom AI agents, according to host Bob Safian.
“I know you launched Box AI Studio to help organizations build their own custom AI agents, and I'm curious how how that's going.”
Bob Safian says Shopify and Duolingo announced that staffers must justify work that is not produced by AI.
“Are you like Shopify and Duolingo, who've announced that staffers have to justify anything that's not AI produced?”
Bob Safian says he put Aaron Levie on the cover of Fast Company about a decade earlier to represent new leaders embracing adaptability.
“I put Aaron on the cover of Fast Company a decade ago to represent how a generation of new leaders were embracing adaptability.”
Bob Safian defines generation flux as people defined not by age but by their willingness to build new skills amid uncertainty.
“That Fast Company cover story I referenced that included Aaron, it talked about a concept I call generation flux, a group of people not defined by chronological age, but by the willingness to jump in and build new skills in an environment of uncertainty.”
Bob Safian says Salesforce's Mark Benioff told him his AI agents had not yet been used as widely as he hoped.
“I talked with Mark Benioff at Salesforce several months ago about his embrace of AI agents, but the use of his agents hasn't quite taken off the way he hoped.”
Snowflake held the biggest software IPO ever in 2020, according to host Bob Saffian, and its stock later fell sharply.
“It had the biggest software IPO ever in 2020, followed by a somewhat dramatic, uh, stock fall.”
Bob Saffian says 165 Snowflake customer companies were affected by a breach that came through customer accounts, not a flaw in Snowflake's software.
“165 companies who use Snowflake were impacted. The breach came via customers accounts, not through your software vulnerability”