In the researchers' survey, about 40 percent of respondents said they had received AI workslop.
“how often have you received it? Fair number of people said that, about 40”
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Jeff Hancock
1 episodes · 12 quoted claims
In the researchers' survey, 53 percent of participants said they had sent workslop or that some of their AI work was sloppy.
“53% of our participants said that they had sent some works up, or that some of the AI work they did was sloppy.”
Survey respondents said it took them about two hours on average to deal with one instance of workslop.
“On average, people said it took them about 2 hours to, like, deal with a instance of work slop.”
Jeff Hancock says back-of-the-envelope calculations based on reported salaries and time spent put the cost of workslop at about $9 million a year for a company of roughly 10,000 employees.
“for a company that's about 10,000 employees, that's $9 million a year.”
Jeff Hancock says psychological safety, which the researchers call team trust, was one of the biggest predictors of lower workslop.
“psych safety or or team trust was one of the biggest predictors of reducing work slop”
Jeff Hancock says a theme at the World Economic Forum in Davos was how to get teams to rethink and redesign their work together around AI.
“I saw this as a theme at the World Economic Forum in Davos this year, was how to get teams to rethink and redesign their work together in the context of AI.”
Jeff Hancock cites Toyota as having redesigned car manufacturing by involving its employees in redesigning how the factory worked.
“how Toyota redesigned the manufacturing of cars, they did it by having the employees engaged in the redesign of the way the factory would work.”
Jeff Hancock says economists describe a J-curve for new technologies, in which productivity first declines before payoffs appear, and he believes AI is currently in the dip.
“Our economics colleagues have talked about the J-curve of these kinds of new technologies, where initially there's, um, a decline in productivity.”
Jeff Hancock says people in their twenties are the first generation to see a decline in employability linked to AI.
“They're the first generation to see a decline in employability.”
Jeff Hancock says employees are hiding their individual AI use, which he argues crushes innovation.
“we see this, like, actual hiding of individual use, and that just crushes innovation.”
Jeff Hancock cites Lego as a company investing in hiring people, giving them AI tools and giving them space to create and innovate.
“Lego is investing in hiring people and in providing them with AI tools and giving them space to create and innovate.”
Jeff Hancock notes that Lego is privately owned and has substantial resources, which lets it make the investment the J-curve requires.
“this is a privately owned firm that has a fair amount of, uh, resources.”