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Person

Thomas Holmes

1 episodes · 19 quoted claims

Thomas Holmes describes Akur8 as a French company with an Italian head of product that is growing in the United States.

“Akur8 is a French company with an Italian head of product that's growing in the United States.”

The AI in Business Podcast · 0:04:19

Thomas Holmes says insurance pricing regulation in Europe is generally very relaxed.

“insurance regulation around pricing is very, very relaxed in Europe in general”

The AI in Business Podcast · 0:07:34

Thomas Holmes says credit score is not used as a rating variable in European insurance pricing.

“credit score is obviously not something used in Europe.”

The AI in Business Podcast · 0:07:34

Thomas Holmes says European insurers mostly do not have to file their pricing models with regulators.

“your models, for the most part, don't have to be filed”

The AI in Business Podcast · 0:08:01

Thomas Holmes says European insurers are trending back toward very transparent pricing models.

“they're trending back towards very transparent models for pricing”

The AI in Business Podcast · 0:08:01

Thomas Holmes says refitting complex models can produce rate impacts on some policyholders that insurers cannot explain.

“you're going to have some people that have impacts that you just can't explain”

The AI in Business Podcast · 0:09:43

Thomas Holmes uses Netflix recommendations to illustrate a case where inconsistent model output has low consequences, unlike insurance pricing.

“And for something like a vastly different Netflix recommendation, that's fine.”

The AI in Business Podcast · 0:09:43

Thomas Holmes gives a 200% rate increase caused by a refit model finding a different niche as an example of an unexplainable pricing result.

“why did this person get 200% rate increase? And the answer is the models did something different, they found some different niche spot.”

The AI in Business Podcast · 0:09:43

Thomas Holmes says wider rate dislocation causes more policyholders to leave, and that retention is extremely valuable to insurers.

“everyone insurance knows that the wider your dislocation, the more people leave, and retention is gold for insurers.”

The AI in Business Podcast · 0:10:15

Thomas Holmes recalls a hundred-question model governance questionnaire in which about 60% of the questions did not apply.

“answer the these these hundred questions about your model. And about 60% of them were were NA.”

The AI in Business Podcast · 0:13:38

Thomas Holmes defines an opinionated framework as one customized to an industry rather than a general algorithm.

“it is customized to your industry and not just throwing out this this general algorithm for for use”

The AI in Business Podcast · 0:15:58

Thomas Holmes says he has built software tools as an actuary but is not a good software engineer.

“As an actuary, I have built tools. I am not a very good software engineer.”

The AI in Business Podcast · 0:17:01

Thomas Holmes says the maintenance costs and technical debt of in-house tools are greatly underestimated.

“maintenance costs and this technical debt are just criminally underrated.”

The AI in Business Podcast · 0:17:01

Thomas Holmes says companies should build in-house only things that are proprietary and highly differentiated.

“there are things to build in-house, and those should be the things that are proprietary and highly differentiated.”

The AI in Business Podcast · 0:17:31

Thomas Holmes says he has not seen anyone rebuild Microsoft Excel, using it to illustrate not rebuilding commodity tools.

“I haven't seen anyone rebuild Excel. Everyone uses it.”

The AI in Business Podcast · 0:18:00

Thomas Holmes says actuaries asked where their rating plan lives may point to an Excel file, showing there is no single source of truth.

“When I go to an actuary and ask them, Where is your rating plan? Well, it's an Excel.”

The AI in Business Podcast · 0:20:11

Thomas Holmes says re-programming actuarial rates for the rating engine causes errors through handoffs and re-implementation of rating logic.

“It's a huge source of error because there's not only a a handoff, there's re-implementation of of rating logic”

The AI in Business Podcast · 0:21:11

Thomas Holmes says actuaries should own the rating order of calculation throughout the process, with IT handling data in and out and implementation testing.

“But that rating order of calculation can, and I think should be owned by the actuaries the entire way through the process.”

The AI in Business Podcast · 0:21:53