Person
10 episodes · 15 quoted claims
Craig Unger is the CEO and founder of Hyperproof, a platform for managing risk, compliance and security work across large organizations.
“Today's guest is Craig Unger, CEO and founder at Hyperproof. Hyperproof provides a platform for managing risk, compliance, and security work across large organizations.”
Andela connects global technologists with Fortune 500 companies to help them build engineering teams.
“Andela connects global technologists with Fortune 500 companies to help them build high performing engineering teams for the AI era.”
Observe.AI is described as a customer-experience-native AI agents platform that lets enterprises deploy specialized agents that understand context, reason and take action.
“Observe.AI is a C X native A I agents platform that enables enterprises to deploy specialized agents that understand context, reason, and take action”
Host Yolandi de Weerdt says audience members report still using five to eight people to evaluate transcripts and do manual quality assurance despite their AI tools.
“So they still have five to eight people evaluating transcripts, um, doing manual Q A.”
Melissa Ramey is Director of AI Transformation at Salesforce.
“Today's guest is Melissa Ramey, Director of AI Transformation at Salesforce.”
The host stated that Melissa Ramey's views on the program do not represent Salesforce or its leadership.
“Just a quick note for our audience that the views expressed by Melissa on today's program do not reflect that of Salesforce or its leadership.”
The host stated that Ciprian Porutiu's views on the episode do not represent Marsh or its leadership.
“Just a quick note for our audience that the views expressed by Ciprian on today's program do not reflect that of Marsh or its leadership.”
The host summarizes that automating without sequencing and standardization accelerates compounding errors, making governance a prerequisite for AI deployment.
“First, automating finance processes without established sequencing and standardization only accelerates compounding errors, making governance a strict prerequisite for A I deployment.”
The host cited a statistic that only about a quarter of teams have gotten one channel fully into production with an AI agent.
“That is up with a third from just two years ago, but only about a quarter of teams have gotten one channel fully into production.”
The host cited a statistic that about two thirds of customer experience teams are running or have started agentic AI pilots.
“about two thirds of C X teams say that they're running some sort of agentic A I pilot this year or they've already started running it”
The host said the Model Context Protocol went from an Anthropic project to use by about 40 percent of software companies.
“It went from an anthropic project to something like 40% of software companies saying that they're already running it”
The host said Anthropic handed the Model Context Protocol to a vendor-neutral foundation by the end of the previous year.
“by the end of last year, Anthropic had handed it off entirely to a vendor neutral foundation, so no single company owns it.”
The host cited a Gartner prediction that about a third of companies will damage their customer experience by rolling out AI too early.
“they're predicting that this year, about a third of companies will end up damaging their own customer experience by rolling out A I too early”
Tim Sears is Chief AI Officer at the engineering firm HTEC.
“Today's guest is Tim Sears, Chief AI Officer at HTEC.”
HTEC is a global engineering firm focused on AI-centric software and hardware development, operating from more than twenty engineering centers across several industries.
“HTEC is a global engineering firm focused on AI centric software and hardware development, working across financial services, med tech, automotive, telecom, and enterprise software from more than twenty engineering centers.”