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Briggs says the cost of AI models relative to their performance is falling, even as total usage costs rise with scale.
“we know that all the AI models in framing, they're all going down in overall cost, so performance to cost, that curve is bending in a positive way.”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:18:13
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Briggs says mature organizations assign individual API keys per developer and set usage thresholds to prevent surprise AI bills.
“the mature organizations are doing individual keys per developer. They've got thresholds and control points in place”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:20:24
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Briggs co-hosts a podcast with Deloitte's chief human officer, Simona Spellman, who says every dollar spent on tech should be matched by eight or nine dollars on change, culture and learning.
“I host a podcast with our chief human officer, Simona Spellman. And she likes to say that that every dollar in tech should be eight or nine.”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:23:41
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Briggs proposes using the HR lifecycle, developed over more than a hundred years of corporate work, as a model for governing AI agents.
“We need to look at what we can learn from everything we've put in place for the HR life cycle over the last hundred plus years”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:27:17
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Briggs says the most effective session in Deloitte's Academy for next-generation CIOs is on storytelling and shaping a vision.
“The single most effective, impactful session we do is not on multi agent systems or ops or infrastructure, it's on storytelling”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:00:00
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Briggs says technology procurement is shifting from squeezing costs toward joint ventures and co-innovation with technology providers.
“it's completely shifting to joint ventures and co ventures and co innovation with many, many, many different types of established and new tech providers.”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:47:01
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Briggs said that at CES nearly every exhibitor featured AI or agents as a differentiator, which he compared to advertising 'now with electricity'.
“As I walked around the 300,000 exhibitors, I didn't see a single one with a sign that said now with electricity.”
Bill Briggs · Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #912, 0:11:48
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The previous CXOTalk episode featured Bill Briggs, Deloitte's chief technology officer, who discussed HPE's AI deployment.
“our last episode was with Bill Briggs, Deloitte's chief technology officer, and he was telling us about your AI deployment.”
Michael Krigsman · AI Agents in Finance with HPE's Chief Financial Officer (CFO) | CXOTalk 914, 0:08:40