Topic
Chenyi Shi
6 facts from 2 episodes, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
Undated
Chenyi Shi defines a platform as an intermediary for transactions and says the definition is not limited to digital technologies.
“We think of it as an intermediary for transactions. And that's it. I know sometimes we see people sort of think of platforms as being bounded to digital technologies.”
Acquired · Platforms and Power (with Hamilton Helmer and Chenyi Shi), 0:09:43
Undated
Chenyi Shi says that greater local density on Uber reduces driver wait time, though she argues the gain has diminishing marginal utility.
“As that density increases, you can decrease the amount of wait time for drivers.”
Acquired · Platforms and Power (with Hamilton Helmer and Chenyi Shi), 0:18:55
Undated
Chenyi Shi argues that YouTube accumulates knowledge about each user's tastes and other viewers' watch time, which makes search easier than on a copycat platform.
“YouTube accumulates this unique set of knowledge about both what you like and watch time of others that attest to the quality of the video.”
Acquired · Platforms and Power (with Hamilton Helmer and Chenyi Shi), 0:27:34
Undated
Chenyi Shi describes YouTube as charging users in attention, monetizing that attention through advertising and then paying creators.
“they have accumulated so much heterogeneous content that they are able to charge enough mindshare from their users. And they monetize that mindshare with advertising dollars, which they then pay their creators.”
Acquired · Platforms and Power (with Hamilton Helmer and Chenyi Shi), 0:29:13
Undated
Chenyi Shi defines surplus leader margin, a concept from Hamilton Helmer's book 7 Powers, as the most a leader can charge above a competitor while keeping its competitive position.
“this concept that we call surplus leader margin, which is the maximum price you can charge more than a competitor while still maintaining your competitive position.”
Acquired · Platforms and Power (with Hamilton Helmer and Chenyi Shi), 0:43:58
Undated
Chenyi Shi explained that because switching costs are non-exclusive, competitors can spend a customer's whole lifetime value to win them, leaving companies with switching costs but no profits.
“Now, if you go down this logic line, it creates the possibility of companies having switching costs but no profits.”
Acquired · Interview: Hamilton Helmer & Chenyi Shi on How to Build an AWS-Like Second Business, 1:13:56