Topic
14 facts from 1 episode, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
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Dave Glick took a new role leading a global team responsible for Walmart's growth businesses: advertising, data ventures, Walmart Plus and marketplace.
“I took a new role in a new global team responsible for our growth businesses. And so that's advertising, uh, data ventures, Walmart Plus and marketplace.”
Undated
In an earlier episode Dave Glick described a 'factory of nano agents' approach, using many focused agents instead of one monolithic agent.
“you talked about the factory of nano agents, where it's not about one monolithic agent that runs it all.”
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Dave Glick says he joined engineering about 25 years ago and has always faced pressure from business and product teams to add features.
“I've joined engineering, which was about 25 years ago, there's always been the pressure on the business and the product team.”
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Raising a seller image-upload size limit was a one-line code change that Dave Glick says reduced errors and seller frustration.
“going from X to Y megabytes means that we have less errors and the sellers are less frustrated. That seems like a good thing to do, and it was like a one line code change.”
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Dave Glick says Walmart once had a team doing 'ticket diving', manually reviewing tickets and writing a weekly summary report, work AI can now do in minutes.
“When I started, we had a whole team whose job it is, we called it ticket diving, right? And go in and look at what the tickets are and write a summary report every week for that.”
Undated
During testing of Walmart's careers site, the team had 15 open bugs and was closing about 15 a day, but product and customer teams said edge cases were missing.
“we were launching, uh, our careers site, and, you know, we were in the testing process. And my team was like, we have 15 bugs open, we're closing about 15 bugs a day, so we should be okay.”
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Dave Glick says Walmart's mission about 18 months before the interview was to put AI in the hands of every campus associate every day.
“we wanted to say, like, how do we put AI in the hands of every campus associate every day. That was the mission 18 months ago.”
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Dave Glick says Walmart governed its AI experimentation by applying its existing data privacy and data governance policies and adding to them over time.
“we already had data privacy policies, we already had data governance policies. Let's use those and then see how it goes.”
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Dave Glick says friends at other large companies were still trying to get ChatGPT through their security review.
“I talked to my friends at other big companies, and they're still trying to get, you know, ChatGPT through their security process.”
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Dave Glick describes large companies' annual operating plan process, in which business teams submit requests and engineering commits to only a few, leaving the rest below the line.
“every year we get together and do an annual operating plan or an operational plan, one or whatever you want to call it. And the business team submits, here's all we want you to do engineering.”
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Dave Glick cited globalizing about 400 services as a big engineering project where AI could help engineers.
“what if the AI can go through and help the engineer globalize each of those 400 services? Now we've got a global platform.”
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Dave Glick holds weekly Monday-morning AI office hours where employees demo what they built with AI.
“started creating AI office hours. And so every every Monday morning, if you've created something with AI in the last week, you can come in and demo it to me”
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Dave Glick says about three quarters of the AI projects presented at his office hours reduce toil rather than add production features.
“About three quarters of the things people present are things that are helping them reduce toil and not production features.”
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Dave Glick says Walmart aims to consolidate on one release manager agent and a few test-building agents rather than 100 duplicates.
“we do need one release manager that we bet on. We need one test building thing, or, you know, maybe two or three, but not 100.”
Episodes