2025
Daniel Whitenack says Deloitte, Accenture and McKinsey are making a lot of money from AI services.
“The companies that are making a lot of money off of AI are Deloitte, Accenture, McKinsey, right?”
Topic
Deloitte
23 facts from 7 episodes, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
2025
Daniel Whitenack says that in enterprise AI the firms making money have been services organizations such as Accenture, Deloitte and McKinsey, while OpenAI has been losing a lot of money.
“The ones making the money is Accenture, Deloitte, McKenzie, uh, et cetera, the the services organizations, right?”
2026
Bussmann says audit firms PwC and Deloitte are already bringing their own AI agents into auditing and reporting.
“audit firms like, uh, PWC already, and and Deloitte, they're bringing their own agent now into auditing the end reporting also”
2026
The host cited a Deloitte enterprise survey finding that only about one in five companies have a mature governance model for AI agents.
“Deloitte's latest enterprise survey that found that only about one in five companies do have that mature governance model for their AI agents.”
Undated
Deloitte offers certifications for citizen developers and citizen data scientists, with levels of training.
“they have certification of citizen developer, citizen data scientist, and so on.”
Undated
Deloitte has produced its Tech Trends report for 17 years, and the latest edition was published in December.
“We've done our TechTrends report for 17 years, so we published in December.”
Undated
According to Deloitte's TechTrends report, about 93% of enterprise AI spending goes to technology and tooling and only 7% to everything else.
“ninety three of all AI spend is going toward the tech and the tooling, and only seven is on everything else.”
Undated
Deloitte's State of AI in the Enterprise survey found that 30% or fewer organizations have agentic AI pilots in production at scale.
“we're at the place where thirty or less have agentic pilots that have reached production at scale.”
Undated
Briggs says more than 70% of respondents in the survey believe AI has real potential and that they should invest more.
“I think seventy plus percent think that there there's something here and we need to invest more.”
Undated
Deloitte released a tool called the Enterprise AI Navigator at MWC, built over about a year of work.
“We just released an MWC last week, the enterprise AI navigator, which is Deloitte investing the last year”
Undated
One health system deploying humanoid-form wheeled robots to move lab and hospital supplies has the head nurse introduce them to the shift and runs naming competitions for them.
“They actually have naming competitions, you know, the head RN is the one that introduces them to the shift, and then they have naming competitions.”
Undated
Deloitte published a study about two months before this episode on the token economics and total cost of ownership of AI.
“We've got a great study that was published maybe two months ago on just token economics and AI, like the finance and cost implications”
Undated
Briggs co-hosts a podcast with Deloitte's chief human officer, Simona Spellman, who says every dollar spent on tech should be matched by eight or nine dollars on change, culture and learning.
“I host a podcast with our chief human officer, Simona Spellman. And she likes to say that that every dollar in tech should be eight or nine.”
Undated
A Deloitte study found trust in AI at 70% among C-suite executives across industries globally, declining at each lower level of the organization.
“the trust in AI from the C-suite was 70%, seven zero. As you went down every layer of the org chart”
Undated
The same Deloitte study found trust in AI among frontline entry-level workers was 6.7%.
“you got to the frontline entry-level worker. And the trust was 6.7, so from seventy to 6.7.”
Undated
Briggs says one Deloitte client merged its HR and technology functions under a chief digital human resource or talent officer.
“we saw one client that merged their HR function and their tech function, so we had there was the chief digital human resource or talent officer.”
Undated
In the Tech Trends report, 99% of surveyed organizations said they are fundamentally transforming their IT organization.
“99% of the organizations we talked to said that they are fundamentally transforming the IT organization.”
Undated
The report found that more than 65% of technology leaders now report to the CEO, whereas they previously reported mostly to the CFO or COO.
“sixty five plus percent report into the CEO now, which not too long ago, who's mostly into the CFO or the COO?”
Undated
The report found that 68% of respondents see technology as revenue generating because it is embedded in products and markets.
“Another one, 68% said that tech is is being seen as revenue generating, you know, where it's actually embedded in product, embedded in market.”
Undated
Deloitte uses a 'four faces of a tech exec' framework whose lower two faces are operations and technology, and whose upper two are strategist and catalyst.
“we have a four faces of a tech exec framework, and the bottom two are ops and technology.”
Undated
Briggs says the most effective session in Deloitte's Academy for next-generation CIOs is on storytelling and shaping a vision.
“The single most effective, impactful session we do is not on multi agent systems or ops or infrastructure, it's on storytelling”
Undated
HPE collaborated with Deloitte on the Zora platform, which HPE calls Alfred.
“we collaborated with Deloitte on called Zora. We call it Alfred at HPE.”
Undated
The previous CXOTalk episode featured Bill Briggs, Deloitte's chief technology officer, who discussed HPE's AI deployment.
“our last episode was with Bill Briggs, Deloitte's chief technology officer, and he was telling us about your AI deployment.”
Episodes
- 21 Jul 2026AI Agents in Banking: UBS Former Chief Information Officer54m
- 10 Apr 2026AI Agents in Finance with HPE's Chief Financial Officer (CFO) | CXOTalk 91455m
- 25 Mar 2026Deloitte CTO: Advice to CIOs on Enterprise AI | CXOTalk #91253m
- 29 Aug 2023Leading a Workforce Empowered by New AI Tools30m
- 13 Oct 2026AI Content Governance Inside a Regulated Bank - with Stefan Zima of Raiffeisen Bank International AG25m
- 11 Sep 2025Cracking the code of failed AI pilots46m
- 1 Aug 2025Workforce dynamics in an AI-assisted world44m