Topic
5 facts from 1 episode, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
Undated
Jacqui Canney says ServiceNow's HR team went from serving 400 employees per HR person to 900 after adopting its own technology.
“we were able to double the productivity of what my team could do. It was one to 400 to one to 900 that we're serving because of the tech.”
Undated
Jacqui Canney predicts that protocols for governing AI agents inside companies will be the next major topic of discussion.
“I think protocols is gonna be the next thing we're all talking about, like, how do you govern the agents inside a company?”
Undated
Jacqui Canney was promoted to AI enablement officer in addition to chief people officer about a year before the interview.
“I was promoted to AI enablement officer along with the chief people officer role just a little bit over a year ago.”
Undated
Jacqui Canney says ServiceNow's CIO, product team and HR agreed that employee experience sits primarily with her team.
“we have agreed that the employee experience sits primarily with me and my team.”
Undated
Jacqui Canney says she saw technology create expansion both at ServiceNow and in her earlier role at Walmart.
“I've seen it not just here at ServiceNow, but in even in my old job at Walmart, where you could see where you implement this powerful tech.”
Episodes