Topic
9 facts from 1 episode, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
Undated
Pradeep Mannakkara says Cvent's pilot and rollout of Glean bought the company about nine months of time by satisfying business users' needs for self-service.
“one of the things that we realized with Glean as we kinda did that pilot initially and then rolled it out was that actually bought us probably about 9 months of time, candidly speaking”
Undated
Pradeep Mannakkara estimates that only 15 to 20 percent of Cvent employees had taken AI training before the company mandated it.
“we haven't baselined our employees. We've maybe we have 15%, maybe I'm being generous, I'll say 20% that, for whatever reason, have taken training.”
Undated
Pradeep Mannakkara says Ben Mayrides's security team evaluated Claude Cowork and concluded that the risk was too high.
“Ben and team kinda looked at this and said, Risk is too high.”
Undated
Pradeep Mannakkara says new AI investments at Cvent must show some return on investment in partnership with the CFO organization.
“Now, partnership with the CFO organization, you've gotta have some sort of ROI if you're talking about some new investment”
Undated
Pradeep Mannakkara says Cvent's test-and-learn stage uses sandboxes that are not full production, do not use production data and are not integrated with the wider ecosystem.
“it doesn't mean full-blown production, it doesn't mean production data, it doesn't mean integrating it with the rest of our ecosystem, which has higher risk”
Undated
Pradeep Mannakkara says Ben Mayrides's security team and other teams at Cvent have created AI bots to perform part of the risk assessment.
“Ben's team, among other teams, have actually created AI bots to kinda do some of that risk assessment”
Undated
Pradeep Mannakkara says he is requiring a task-level catalog of what each agent does, which privacy, legal and security teams can query.
“a task level, activity level catalog of what is an agent doing, which the business or tech or whoever can essentially document”
Undated
Pradeep Mannakkara says Cvent's agent sprawl happened because the Glean platform enabled employees to create agents.
“the sprawl, so to speak, happened because of the Glean platform, and it enabled them.”
Undated
Pradeep Mannakkara says Cvent asked Glean for moderation capabilities and they arrived within roughly three to four months.
“we also worked with Glean, said, Hey, we need a way to moderate this stuff, cause it's going to be a hot mess. And I call it within a 3, 4 month time, the capability came in.”
Episodes