Topic
5 facts from 1 episode, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
Undated
Rakuten's AI-ization strategy targeted triple twenty growth: 20% gains in marketing productivity, operating productivity and client productivity or revenue.
“the AI-ization strategy at Rakuten was to achieve triple twenty business growth, and what that meant was 20% increase in marketing productivity, 20% increase in operating productivity”
Undated
Tsedal Neeley says she sits on the board of Rakuten.
“I happen to sit on the board of Rakuten, and I can tell you”
Undated
Neeley says Rakuten saw a 77% decrease in marketing cost in about four months after its AI mandate.
“seventy seven decrease in marketing cost in about four months.”
Undated
Neeley says Rakuten employees created over 25,000 custom bots internally in a decentralized way, plus another 800 agents.
“over 25,000 custom bots created internally within the company in a very decentralized way, empower people, equip people”
Undated
Neeley says Rakuten's AI semantic search raised gross merchandise sales by 6.5%.
“This simple innovation has led to increase in gross merchandise sales, 6.5% here, gross merchandise sales.”
Episodes