Topic
10 facts from 1 episode, in date order. These are what speakers said on the shows, each linked to the moment it was said. They aren't independently verified.
Undated
Jason Beutler says RoboSource began almost 15 years before this episode, with the aim of removing tasks people feel are meaningless.
“that's really where our our organization started, uh, almost 15 years ago now, was how can we find things that that people feel in their day to day”
Undated
Jason Beutler says RoboSource became less efficient when it tried to replace or augment each step of its software development life cycle with AI.
“Here's what ended up happening. It was like we were more inefficient.”
Undated
Jason Beutler says an AI-generated product requirements document did okay, which led RoboSource to ask whether the document was needed at all.
“Okay, it did, it did okay, and then we had to work with it. What if we don't need a product requirements document?”
Undated
Jason Beutler says that after rethinking its workflow, work at RoboSource that used to take weeks is starting to take days.
“what used to take us weeks is starting to take us days because the tools are that powerful”
Undated
Jason Beutler says almost every new client asks him to automate a specific task, which he notes could often have been done ten years earlier.
“Almost every client I start with is here's a thing I want you to automate it.”
Undated
Jason Beutler says traditional automation of business processes often becomes too fragile, which is why RoboSource added AI to handle messy decision points.
“a lot of the automation around process ends up getting too fragile”
Undated
Jason Beutler says RoboSource's AI works through Teams, Slack, email and text so users do not have to log into another system.
“we interact with, like teams, Slack, email, text message, so that they're not having to log into another system”
Undated
Jason Beutler says Process Coach is on its third version, and the second version was a drag-and-drop interface.
“as with any SaaS product, we're on our 3rd version. Um, the 2nd version was all drag and drop”
Undated
Jason Beutler says business executives dismissed the drag-and-drop version of the product as something for IT, which pushed RoboSource toward readable plain-English procedures.
“And immediately, every time they're like, Oh, go talk to IT, like, we're not even gonna look at it.”
Undated
Jason Beutler describes a planned roadmap feature that would A/B test two versions of a business process by splitting runs between them.
“take version A, send 50 of my runs there, take version B, send 50 there”
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