2011
After Stripe entered beta, Allen's team earned about $3,000 in a weekend charging $5 a month for its to-do list Chrome extension.
“I think we made like $3,000 in payments, charging people like five bucks a month for like this crappy to-do list Chrome extension”
Acquired · Special: Acquired x Indie Hackers, 0:43:30
2011
Wade Foster says Stripe and Twilio both launched in 2011, the year Zapier began.
“So this is 2011, SaaS is on the rise. This is the year that Stripe launched, Twilio launched things like that.”
Wade Foster · Zapier wants to be the AI hub where all your agents connect, 0:04:16
2017
Courtland Allen and Stripe negotiated a deal over about a month, and he joined Stripe in April 2017.
“over the course of a month like worked out kind of a deal and i joined stripe in april 2017”
Acquired · Special: Acquired x Indie Hackers, 1:12:18
2017
Indie Hackers had exactly 1,403 users on the day Stripe acquired it, according to Courtland Allen.
“we had exactly 1403 users on the day that we got acquired by stripe”
Acquired · Special: Acquired x Indie Hackers, 1:39:32
2018
Stripe supported Bitcoin payments for a time, then stopped in 2018 because Bitcoin was too slow and unwieldy for high-volume transactions.
“stripe supported bitcoin for a while but then once it became clear that like this it was too slow and too unwieldy”
Acquired · Bitcoin, 3:02:35
2018
Among the top hundred AI companies on Stripe, those reaching $30 million in annual recurring revenue did so in about eighteen months, compared with five years for SaaS companies from 2018.
“the ones that hit 30 million in ARR did it in about eighteen months. By comparison, if we look at the SaaS companies from 2018 that got there, it took them five years.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:15:37
2021
Emily Glassberg Sands joined Stripe in 2021 to lead data science after Stripe CTO David Singleton contacted her.
“I joined Stripe, uh, back in 2021, originally actually to lead data science, and David Singleton, Stripe's CTO, reached out.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:00:45
2025
Stripe's ad copy in the episode says its users processed about $1.9 trillion in total the previous year.
“Last year, Stripe users processed $1.9 1 trillion combined.”
Rana el Kaliouby · Walmart, AI, and the future of shopping, with Walmart CTO Suresh Kumar, 0:16:17
Undated
Courtland Allen says Stripe keeps an internal 'crazy ideas list', and that a community for early-stage founders had been on it for years.
“stripe has this kind of cool project internally called like the crazy ideas list”
Acquired · Special: Acquired x Indie Hackers, 1:15:03
Undated
Courtland Allen says he has reported directly to Patrick Collison at Stripe and rarely meets with him.
“my working style at stripe is that i've reported to patrick since i got here we don't meet all that often”
Acquired · Special: Acquired x Indie Hackers, 1:31:36
Undated
Three Stripe engineers built an internal beta of LLM Explorer in three weeks.
“three engineers who hacked together in three weeks an internal beta for an LLM explorer”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:03:45
Undated
Stripe built security features such as stripping personally identifiable information from prompts and restoring it afterward into LLM Explorer from the start.
“We knew we needed to have certain security features, stripping PII and rehydrating, et cetera, straight from the start.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:06:07
Undated
About a third of Stripe employees used LLM Explorer within days of launch, and the tool works as a front end over multiple models.
“Within days, a third of Stripe's were using it. And you can think of LLM Explorer basically as a front end that supports multiple models in the back end.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:06:07
Undated
After Stripe added a presets feature to LLM Explorer, about 300 reusable prompt patterns appeared almost overnight.
“basically, overnight, we had like 300 of these reusable LLM interaction patterns, and they ran the gamut.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:06:59
Undated
Thousands of Stripe employees use an LLM Explorer preset called the Stripe style guide, which rewrites content in Stripe's tone.
“thousands of stripes still today use the stripe style guide, which basically, you know.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:07:23
Undated
LLM Explorer has almost 3,000 weekly active users, close to half of Stripe's workforce.
“the weekly active user count of this LLM Explorer is still at almost 3,000, which is just shy of half the company using it every single week.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:07:48
Undated
Stripe's internal accelerator program funds small one-pizza teams for about six months with defined charters and milestones.
“we'd like to build a one pizza team and we we wanna fund it for six months, so relatively durable.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:09:14
Undated
Stripe Radar was one of Stripe's first non-payments products and uses machine learning to identify and block fraudulent transactions.
“It was one of our first non-payments products, it's an ML powered product that helps identify and block fraudulent transactions.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:11:11
Undated
Sigma is Stripe's SQL-based reporting product, which lets businesses analyze their own Stripe data.
“So Sigma is our SQL based reporting product. Um, it lets businesses analyze and get insights directly from their Stripe data.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:13:29
Undated
About sixty applications have been built on Stripe's internal LLM API, both internal and external.
“There are sixty applications built on that now, a bunch internal, but also several external, and I'm happy to talk about a couple of them.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:19:25
Undated
Stripe bills the most expensive LLM applications to the teams that own them rather than absorbing the cost centrally.
“we found that for, um, the most expensive applications, you know, we do bill them to the local teams.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:19:54
Undated
Stripe built its experimentation platform internally because charge-level experiments need very high latency and reliability standards.
“Our experimentation platform is one that we've built internally. We run a lot of charge level experiments, and latency and reliability requirements for charge level experiments are very, very high.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:21:34
Undated
Sands speculates that a foundation model trained on financial data could beat traditional payments optimization models by roughly 100 to 200 basis points.
“it doesn't feel crazy to think that a good foundation model could outperform more traditional approaches by, I don't know, a hundred bips, 200 bips.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:15:07
Undated
Stripe's optimized checkout suite bundles front-end optimizations such as showing the most relevant payment methods first.
“it's this bundle of front end payments optimizations, and it's a lot of little things, honestly, like dynamically presenting payment methods in the order that are most relevant for the customer.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:25:50
Undated
Stripe uses machine learning to optimize authorization requests and retry routing to recover a large share of falsely declined payments.
“we use ML to optimize authorization requests for issuers, basically identifying the optimized retry messaging and routing combinations. Uh, to recover a big chunk of false declines”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:26:24
Undated
Stripe's smart dunning in its billing product picks the best day and time to retry declined recurring payments, such as those that fail for insufficient funds.
“You basically identify the optimal day and time to retry a payment, um, for transactions that are declined, for example, due to insufficient funds.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:27:00
Undated
Sands says AI startups face substantial compute costs from the start, which pushes them to build monetization sooner than earlier software startups.
“unlike a bunch of the past generations of software startups, we're seeing AI startups have substantial compute costs right out of the gate.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:36:17
Undated
Sands says more than half of Forbes's list of top fifty AI companies from the previous year used Stripe.
“you know, we're looking at the list of top fifty AI companies put out by Forbes last year, and notice over half were using Stripe.”
Emily Glassberg Sands · Build AI products at on-AI companies with Emily Glassberg Sands from Stripe, 0:38:13
Undated
An ad in the episode states that Stripe's annual transaction volume is $1.9 trillion.
“Stripe Radar detects fraud with the fast scale of Stripe's 1.9 trillion dollar annual transaction volume.”
Ad read · How Harvey is reinventing legal work with AI, 0:00:01
Undated
Stripe's ad said Stripe Radar uses Stripe's 1.9 trillion dollar annual transaction volume to detect fraud.
“Stripe Radar detects fraud with the fast scale of Stripe's 1.9 trillion dollar annual transaction volume.”
Rana el Kaliouby · Andrew Ng on winning the AI race, with DJ Patil, 0:00:01
Undated
An ad in the episode states that 86% of the Forbes AI 50 run on Stripe.
“86% of the Forbes AI fifty run on Stripe, along with industry leaders like Salesforce and Pepsi.”
Rana el Kaliouby · How AI is reshaping Wall Street, 0:14:22
Undated
Maia Josebachvili says every company on the Forbes AI 50 list that takes online payments does so with Stripe.
“if you take the Forbes AI 50 and you look at anyone who takes online payments, they do so with Stripe.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:06:33
Undated
Stripe defines agentic commerce as autonomous agents buying for consumers and humans buying inside AI applications such as chat interfaces.
“autonomous agents completing purchases on behalf of consumers, and the second is humans making purchases within AI applications, such as chat interfaces.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:07:31
Undated
Stripe says it powers, in some form, the instant checkout experiences that are live in AI chat platforms.
“we're under the hood of the instant checkout experiences that are live today.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:15:20
Undated
Stripe designed its Agentic Commerce Suite so that merchants remain the merchant of record and keep the customer relationship.
“how do we make sure that the merchants are still the merchant of record and they can still have the customer relationship.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:11:56
Undated
Stripe's data on the top hundred AI startups shows the median one operates in seventy-nine countries by its second year.
“the median AI startup, when we look at the top one hundred, is operating in seventy nine countries by their second year.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:16:16
Undated
Josebachvili says a hybrid of subscription plus overage and usage-based billing is becoming the norm for AI companies.
“this hybrid subscription plus overage and usage-based billing is starting to be the norm.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:17:06
Undated
Of the 20 largest merchants on Stripe's customer advisory board, 19 had started implementing an agentic commerce strategy after being in wait-and-see mode the previous summer.
“You fast forward, and 19 out of 20 of them had already started implementing an agentic strategy.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:18:11
Undated
Stripe co-launched the Agentic Commerce Protocol with OpenAI, designed so that merchant brands appear in product discovery.
“when we designed ACP, the agentic commerce protocol that we co-launched with OpenAI and our agentic commerce suite, a core tenet of both of those was that the brand had to show up in that discovery.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:19:19
Undated
Stripe's shared payment token wraps a buyer's payment credential entered in a chat experience and passes it to the merchant.
“we have what we call the shared payment token, which basically wraps that credential and gives it to the merchant.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:20:24
Undated
Stripe built a payments foundation model trained on tens of billions of transactions on its network, replacing separate specialized fraud, dispute and authorization models.
“And so we created our payments foundation model, and it's trained on tens of billions of transactions across our network.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:21:31
Undated
Josebachvili says Stripe's payments foundation model reduced card testing for businesses by 80 percent over two years.
“we've reduced card testing for businesses on Stripe by 80 over the last two years just by using this model.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:21:31
Undated
Stripe says detection of card testing attacks rose from 59 percent to 97 percent with its new model.
“We were able to detect that class of attacks from 59 of the time to 97 almost immediately.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:22:04
Undated
Stripe says a pan-European payment method integration written almost entirely by an LLM took two weeks instead of the previous two months.
“Before these tools, like that would have taken us two months. This one took us two weeks”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:25:10
Undated
Stripe has an internal agent builder tool that lets any employee build an AI agent.
“We have an internal agent builder where anyone can go in and build an agent.”
Maia Josebachvili · What is agentic commerce? Stripe’s CRO of AI explains., 0:25:50
Undated
Jones cites agentic commerce as an area where PayPal and Stripe need to work together on standards rather than one setting them alone.
“if we're talking about agentic commerce, for example, it PayPal doesn't want Stripe figuring that out by themselves, right?”
Angie Jones · Building the Foundation for the Agentic AI Era, 0:21:07