2024
Carl Eschenbach became sole CEO of Workday in February 2024 after serving as co-CEO with co-founder Aneel Bhusri since late 2022.
“Carl was appointed CEO of Workday in February 2024 after having worked alongside co-founder Aneel Bhusri in the role of co-CEO since late 2022.”
Sean Brown · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:00:44
2025
Atlan held a customer conference featuring speakers from Workday, Mastercard and Virgin Media O2.
“we just got off our customer conference. And we had some phenomenal customers, customers like Workday and Mastercard and Virgin Media O two”
Prukalpa Sankar · How Open Context Layers Help Enterprises Build, Govern, & Scale Agentic AI - with Prukalpa Sankar of Atlan, 0:15:01
2025
Sankar said Workday's chief data officer stated that its well-governed business intelligence data could not be used by AI.
“their perfectly governed BI data wasn't consumable by AI.”
Prukalpa Sankar · How Open Context Layers Help Enterprises Build, Govern, & Scale Agentic AI - with Prukalpa Sankar of Atlan, 0:15:01
2025
Sankar said Workday improved AI accuracy by over five times after moving to a context layer approach.
“they were able to improve accuracy by over five times, which is the difference between an AI and pilot and AI in production.”
Prukalpa Sankar · How Open Context Layers Help Enterprises Build, Govern, & Scale Agentic AI - with Prukalpa Sankar of Atlan, 0:15:01
Undated
Aaron Levie says his understanding is that Klarna planned to build its own Workday-style HR system with AI, which he considers an unusual priority.
“I mean, my understanding was they were going to build their own Workday system with AI, and that's just like not a priority again.”
Aaron Levie · Aaron Levie, CEO of Box, on Box AI, Enterprise Enthusiasm, and the Evolution of SaaS, 0:43:19
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Workday was formed about 20 years ago and disrupted the HR and finance software market with cloud-based management solutions.
“formed some 20 years ago and that went on to successfully disrupt the HR and finance market with its cloud-based management solutions.”
Sean Brown · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:01:25
Undated
Carl Eschenbach says Workday disrupted the HR and finance market by moving it from on-premises software to the cloud.
“They completely disrupted the HR and finance market and became a thought leader by moving it to the cloud and off of on-premises solutions.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:14:15
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Carl Eschenbach says Workday has the largest, most curated and cleanest HR and finance data set, running on a single architecture and code base.
“At Workday, we have the largest, most highly curated and cleanest set of data for HR and finance. And it's all running on the same architecture, the same code base”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:07:31
Undated
Carl Eschenbach says Workday trains its agents on its own curated data rather than the internet, which he says avoids hallucinations.
“We're not going to have these hallucinations. We're not training off of the internet. We're training off of that data.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:08:37
Undated
Carl Eschenbach says customers want AI from Workday so they do not have to buy from the roughly 5,000 AI point solutions on the market.
“we don't have to go buy one of these 5,000 AI point solutions that are out there today.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:09:09
Undated
Workday has a chief responsible AI officer, and Carl Eschenbach says anything built or done at the company goes through that office.
“At Workday, for example, we now have a chief responsible AI officer.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:12:12
Undated
Carl Eschenbach says Workday requires all of its more than 20,000 employees to complete AI training.
“We're making every single one of our 20,000 plus employees go through AI training so that they get comfortable.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:12:41
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Carl Eschenbach joined Workday about two and a half years before the interview, working alongside co-founder Aneel Bhusri.
“I joined about two and a half years ago with my dear friend and the Workday co-founder and one of the most brilliant enterprise software minds I've ever met, Aneel Bhusri.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:13:47
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Carl Eschenbach says Workday is expanding operating margins while pursuing durable growth at scale.
“we are expanding operating margins uh at the company and being much more thoughtful and efficient in how we're running the business”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:14:42
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Carl Eschenbach says Workday has six core values, written by its founders, that he says will never change.
“We have six core values that our founders wrote on a piece of paper, and that's the bedrock and the foundation of the company, and they will never change.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:16:20
Undated
Carl Eschenbach says Workday's values stay fixed while its culture will change as the company scales.
“while the values won't change ever, our culture can and will change as we scale into the future.”
Carl Eschenbach · 262. Workday’s CEO on driving growth and transformation in the age of AI, 0:16:52
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Daugherty uses Workday as an example of a company where AI enhances an existing software-as-a-service product.
“look at Workday as an example. You know, the new agentic they just had some new announcements”
Paul Daugherty · Former Accenture Tech CEO Reveals Top AI Mistakes to Avoid | CXOTalk #895, 0:32:03
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Debanjan Saha says line-of-business agents inside applications such as Salesforce, ServiceNow and Workday make those applications more user-friendly through chat interfaces.
“These are agents which are in Salesforce, in ServiceNow, in Workday, a and in many ways, they are essentially making those application a lot more user-friendly”
Debanjan Saha · Reengineering Work with Intelligent Agents - with Debanjan Saha of DataRobot, 0:03:48
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Daniel Whitenack said that on the day of IBM's drop Workday, Salesforce, ServiceNow and Adobe fell by about 10, 9, 8 and 6 respectively, figures he found through an AI agent's research.
“Workday Workday slid down ten, Salesforce nine, ServiceNow eight, Adobe six, um, all, you know, uh, s similar dynamics going on.”
Daniel Whitenack · Surviving the New Economics of a Post-Agentic World, 0:25:53