2020s
Levie says Box is comfortable with customers using agents in ChatGPT or Harvey to work on data stored in Box.
“If you never logged into Box, but you used an agent to interact with that data inside of ChatGPT or Harvey or somewhere else, we're totally comfortable.”
Aaron Levie · How SaaS can survive the AI revolution, with Aaron Levie, 0:27:44
2021
Box began building its Hubs product about a year before ChatGPT launched, to organize content topic by topic.
“We were building a product about a year before ChatGPT launched, which was it's now called hubs, and what it was was the ability to organize content on a topic by topic basis.”
Aaron Levie · Aaron Levie, CEO of Box, on Box AI, Enterprise Enthusiasm, and the Evolution of SaaS, 0:19:48
2022
A host says ChatGPT is a very similar model to GPT-3 but is interacted with in a new, stateful way that preserves conversation context.
“It's a very similar model but we're interacting with it in a new way and it's stateful rather than being stateless”
Acquired · Holiday Special 2022, 0:25:22
2022
Host Kurt Nikish says businesses and individuals began widely discussing ChatGPT's potential to change work in late 2022.
“Late in 2022 is when businesses of all sides and individuals started talking about how this easily accessible type of AI really was poised to change work as we knew it, really this time.”
Curt Nickisch · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:00:59
2022
Sam Altman says he expected ChatGPT to be roughly the tenth fastest growing product in history, not the fastest.
“I thought it would've been like the 10th fastest growing product in history, and not the number one fastest”
Sam Altman · #367 – Sam Altman: OpenAI CEO on GPT-4, ChatGPT, and the Future of AI, 1:02:43
2022
Kevin Scott said ChatGPT was built on a ten-month-old model with some reinforcement learning from human feedback (RLHF) added and was released partly to practice before GPT-4.
“ChatGPT was a ten month old model with a little bit of RLHF on top of it.”
Kevin Scott · Going Full Send on AI, and the (Positive) Impact of AI on Jobs, with Kevin Scott, CTO of Microsoft, 0:27:38
2022
Intercom released its first ChatGPT-era AI feature in beta in December and announced it publicly in January; it assisted human support agents.
“Well, we had our first release in beta in December, and then we talked about it publicly in January.”
Des Traynor · Des Traynor - Real Talk about AI and Software - [Invest Like the Best, EP.340], 0:04:50
2022
Des Traynor says Intercom began working on its AI response about fourteen hours after ChatGPT was released.
“I think, like fourteen hours after ChatGPT dropped, we were able to go, and we started working on it.”
Des Traynor · Des Traynor - Real Talk about AI and Software - [Invest Like the Best, EP.340], 0:32:31
2022
Chris Van Pelt says ChatGPT's release changed the AI landscape because of its interface and RLHF tuning, not because the underlying models were new.
“It's like the interface and the RLHF tuning to to make it like a real joy to to interact with.”
Chris Van Pelt · Unlocking the Power of Language Models in Enterprise: A Deep Dive with Chris Van Pelt, 0:42:24
2022
Yarats said Perplexity was started in July, before ChatGPT's release.
“we started the company, you know, in in July.”
Denis Yarats · Transforming Search with Perplexity AI’s CTO Denis Yarats, 0:37:48
2022
Heller says the surge of attention around ChatGPT beginning in November 2022 helped drive CaseText's growth by making law firm leaders eager to learn about AI.
“to the extent there was like a hype moment around ChatGPT starting in November 2022, that really like played into, I'd say, our our growth.”
Jake Heller · Harnessing AI for legal practice with CoCounsel’s Jake Heller, 0:19:13
2022
OpenAI's ChatGPT debuted in November 2022, after which AI became a full-time beat for journalists at Fortune and other publications.
“And then with ChatGPT's debut in November 2022, the whole space has exploded so tremendously that it is now a full-time beat.”
Jeremy Kahn · Debunking AI myths, with Jeremy Kahn, 0:02:29
2022
GitHub Copilot reached general availability in June 2022, before ChatGPT launched.
“what we call GA, general availability, was was June 2022”
Thomas Dohmke · GitHub CEO Thomas Dohmke on Copilot and the Future of Software Development, 0:18:19
2022
ChatGPT was released in late 2022, and David Martin says he expected more corporate apprehension about using it.
“When ChatGPT came out in, uh, late 2022, I expected a lot more apprehension from companies to to get their hands dirty.”
David Martin · Jobs at Risk from AI Right Now - Future of Work! | CXOTalk #889, 0:01:07
2022
Jeetu Patel says AI took off on November 30, 2022, the date ChatGPT was launched.
“It took off in November, on November thirtieth of 2022. What was so significant about that date? That's when Chat GPT was launched.”
Jeetu Patel · Never Fight a Megatrend: Cisco’s Jeetu Patel, 0:06:23
2022
Stack Overflow banned AI-generated answers after community members identified posts written by ChatGPT, and the company says the ban remains in force.
“that's kind of what initiated the ban, which we completely supported and still support, by the way.”
Prashanth Chandrasekar · Stack Overflow users don't trust AI. They're using it anyway, 0:15:41
2022
Levie says Box concluded within about ten days of ChatGPT's release that it should let users ask questions of their enterprise data.
“we realized it basically probably within ten days of ChatGPT”
Aaron Levie · How SaaS can survive the AI revolution, with Aaron Levie, 0:21:40
2022
CJ Desai describes the fall 2022 launch of ChatGPT as a pivotal moment after which the future of software has been in question.
“I think that's probably a very, uh, pivotal moment with the chat G P T in the fall. Since 2022, now we are three years plus in that journey.”
CJ Desai · No Priors Live: Building Durable Software in the AI Age with MongoDB President & CEO CJ Desai, 0:19:48
2022
After ChatGPT emerged in November 2022, Accenture gave its top fifty leaders the most AI training first, according to CEO Julie Sweet.
“when ChatGPT first emerged in, you know, November 2022, the people who received the most training initially were actually my top fifty leaders.”
Julie Sweet · Stop waiting for clarity. Unfreeze and act, with Accenture’s Julie Sweet, 0:12:27
2022
ChatGPT was released in November 2022, according to Jean-Paul Carvalho.
“We were forced to come to grips with it in November 2022, when Chat G P T was released, but still there remained some heads in the sand.”
Jean-Paul Carvalho · 295. AI, strategy, and the future of work: What business leaders need to know, 0:03:44
2022
Matthew DeMello dated the generative AI explosion that followed ChatGPT to the end of 2022.
“even after the chat GPT and generative AI explosion that we saw at the end of 2022.”
Matthew DeMello · From Multi Agent Systems to Institutional Learning in the Enterprise - with Papi Menon of Outshift by Cisco, 0:15:49
2022
Generative AI emerged in the 2020s with the 2022 release of ChatGPT, followed by increasingly agentic systems.
“the twenty twenties, generative AI, with, of course, the release of ChatGPT in 2022, and increasingly agentic systems.”
Guest · Strategy Summit 2026: Why AI Means Radical Change, 0:05:56
2022
Raghu says the wider world noticed large language models when ChatGPT was released in late 2022.
“I think the world saw it in late 2022 when ChatGPT came out and everyone started paying attention.”
Maithra Raghu · How AI is reshaping Wall Street, 0:12:21
2022
McKinsey's first Rewired book came out about three years before this episode, around the time ChatGPT was released, and an update appeared in April.
“If you look at our rewired research, the first book came free, it came out three years ago, pretty much at the same time where Chat GPT was released, and then this April, we released the update”
Alexander Sukharevsky · McKinsey: Why Agentic AI Pilots Stall, 0:08:40
2022
Pete Johnson said ChatGPT launched at the end of 2022 with a simple design: a query went into the context window and the model answered.
“When ChatGPT came out in 2022, in the end of 2022, it had a very simple application architecture”
Pete Johnson · Write, Change, Recall, Forget: MongoDB's Pete Johnson on How Retrieval Drives Agent Performance, 0:54:15
2022
Jeetu Patel said AI hallucination has dropped materially since ChatGPT first came out in 2022, though public sentiment has not improved as much.
“The hallucination factor with AI has gone down quite materially over the course of the past since 2022, when ChatGPT first came out.”
Jeetu Patel · How AI Is Changing Innovation: Why Speed Alone Isn’t a Strategy, 0:07:56
2023
Ethan Mollick says the models went from D-minus to B-minus performance with ChatGPT, and an A-minus level with an internet-connected model like Bing.
“Suddenly, they became B minus students in classes, and now, if you use a even more advanced model like Bing that's connected to the internet, now they're A minus students.”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:03:16
2023
The first productivity results on these tools came from two controlled experiments, one on business writing and one on coding.
“one is a controlled experiment that was done with people writing business writing, the other was a controlled experiment with coding”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:03:40
2023
Host Kurt Nikish notes the early ChatGPT productivity studies are preliminary and not yet peer-reviewed.
“These are preliminary studies, they are not peer-reviewed yet, but what kind of applications are being opened up specifically in this moment”
Curt Nickisch · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:04:30
2023
Ethan Mollick says ChatGPT reached 100 million users faster than any product known in history.
“it was the fastest product to chat GPT to 100 million users of any product we know of in history”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:05:48
2023
Ethan Mollick says programmers have shifted from Stack Exchange to ChatGPT as their way of deciding what to code next.
“everyone in programming is using this to help with coding, right? So, that's sort of moved from Stack Exchange to ChatGPT, uh, as their method of figuring out what to code next.”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:06:45
2023
At the time of recording, J.P. Morgan had banned the use of ChatGPT in the office.
“there are a number of organizations, I know, like J. P. Morgan, at at the time we're talking here, banned the use of, uh, ChatGPT in the office”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:07:40
2023
Ethan Mollick says ChatGPT achieves top scores on every creativity test available, though he says it is not sentient.
“It maxes out every creativity test we have, even though it's not really sentient, right?”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:11:43
2023
Ethan Mollick explains these AI systems predict the next word in response to a prompt while trying to please the user, which is why they sometimes make things up.
“they're predicting the next word that to to give you, the next token to give you in response to your prompt, and they're doing that to try and maximize your happiness”
Ethan Mollick · Why You (and Your Company) Need to Experiment with ChatGPT Now, 0:19:21
2023
Chris Van Pelt said ChatGPT turned a designer's English description of a loading icon animation into CSS3 transforms.
“I could just ask ChatGpt and it perfectly translated that English into CSS3 transforms.”
Chris Van Pelt · Unlocking the Power of Language Models in Enterprise: A Deep Dive with Chris Van Pelt, 0:50:05
2023
Tom Davenport said the advanced data analysis feature of ChatGPT works by writing Python code to do the analysis.
“The advanced data analysis part of ChatGPT works by writing Python code to do all of that stuff, so it's really quite astounding.”
Tom Davenport · Bonus Episode: Generative AI Trends for 2024 With Tom Davenport, 0:07:27
2023
Sam Ransbotham said a Pew Research study found that awareness and use of ChatGPT fell steadily as age increased.
“Pew Research had a study out recently that was talking about who had heard of ChatGPT and who was using it, and it was perfectly inversely correlated with age.”
Sam Ransbotham · Bonus Episode: Generative AI Trends for 2024 With Tom Davenport, 0:20:12
2023
ChatGPT passed 100 million registered users about two months after its November 30, 2022 launch.
“by the end of January 23, so two months after launch, it crosses 100 million registered users.”
Acquired · Google Part III: The AI Company, 2:26:49
2023
Aamer Baig said the pace of AI change has accelerated sharply since the launch of ChatGPT in 2023.
“but it's really accelerated since 2023, since the launch of ChatGPT.”
Aamer Baig · 297. Boards in the age of AI, 0:10:16
2023
Wade Foster says that within about a year of ChatGPT launching, nearly all Zapier employees were using AI daily.
“we got within a year or so, basically of ChatGPT launching, almost like 100% of the employee base is using AI day to day.”
Wade Foster · No Code Is Code: Zapier CEO Wade Foster on Headless Tools, Zapier MCP & Automation Bench, 0:47:12
2024
Sam Altman says ChatGPT's memory feature is an early step toward a model that learns about its user and becomes more useful over time.
“I think what people want, or at least what I want for myself, is a model that gets to know me and gets more useful to me over time.”
Sam Altman · #419 – Sam Altman: OpenAI, GPT-5, Sora, Board Saga, Elon Musk, Ilya, Power & AGI, 1:02:42
2024
Host Rana El Kaliouby says 200 million people use ChatGPT each week.
“200 million people use ChatGPT each week, so that's that's a big responsibility.”
Rana el Kaliouby · How agentic AI will save customer service, with Bret Taylor, 0:06:04
2025
Phil Fersht says he pays for ChatGPT Pro at $200 a month and is unsure he needs it.
“I'm using ChatGPT Pro, so I paid the extra money. Uh, I'm not sure I need the 200 a month package”
Phil Fersht · Will AI Agents Replace Your Entire Workforce in 2025? | CXOTalk #876, 0:22:23
2025
Chris Benson argues that academics trying to stop students from using ChatGPT are teaching the wrong curriculum because such models will not go away.
“you're teaching the wrong thing then, because that, that that model is never going away.”
Chris Benson · Workforce dynamics in an AI-assisted world, 0:24:01
2025
Sherwin Wu says ChatGPT is about the fifth largest website in the world.
“I think, like, the fifth largest website in the world”
Sherwin Wu · Inside OpenAI Enterprise: Forward Deployed Engineering, GPT-5, and More | BG2 Guest Interview, 0:03:38
2025
Hayden Field says OpenAI launched Pulse the previous week and debuted an instant buy button the day before the interview.
“At least this week, they launched Pulse recently last week, and then yesterday they debuted their instant buy button.”
Hayden Field · The good, the bad, and the future of AI agents, 0:44:48
2026
Cameron Adams says Canva does not require employees to use any specific AI tool such as Claude, ChatGPT or Gemini.
“So we're not mandating Claude or ChatGPT or Gemini or whatever tool you wanna use in your part of the company.”
Cameron Adams · Rapid Response: The quiet reinvention of a $42b business, with Canva’s Cameron Adams, 0:07:04
2026
Hayden Brown said ChatGPT has more than 900 million users and Anthropic is growing quickly each quarter.
“with 900 plus million users on ChatGPT, you know, Anthropic, uh, growing so massively, you know, quarter by quarter.”
Hayden Brown · Rapid Response: What the jobs report isn't telling you about AI & the workforce, with Upwork’s Hayden Brown, 0:18:19
2026
Sarah Friar said OpenAI announced that it had 100,000 advertisers on ChatGPT.
“We just announced this morning 100,000 advertisers on the platform.”
Sarah Friar · Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here, 0:01:59
2026
Sarah Friar said about 1.2 billion people use ChatGPT every week.
“what does that mean for one point, 2 billion people who use ChatGPT every week? That's a fifth of the world's population.”
Sarah Friar · Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here, 0:05:11
2026
Sarah Friar said OpenAI's ChatGPT ads were being offered in 89 countries.
“now offering in eighty-nine different countries.”
Sarah Friar · Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here, 0:05:40
2026
Sarah Friar said about a third of ChatGPT's weekly users ask a health or wellness question.
“about a third ask ChatGPT a health or wellness question every week.”
Sarah Friar · Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here, 0:12:24
2026
Sarah Friar said people with finance job titles do only about a quarter of their ChatGPT tasks in finance, with another quarter in engineering and a quarter in marketing.
“if you show up with a finance job title today on our platform, you do about twenty five of your tasks on ChatGPT that are truly financial.”
Sarah Friar · Reid Hoffman and OpenAI CFO Sarah Friar on where AI goes from here, 0:24:39
Undated
Huang claims AI programmable by human language raised the number of potential programmers from tens of millions to several billion.
“the number of programmers in the world just increased from from tens of millions to several billion.”
Jensen Huang · Jensen Huang Founder and CEO of Nvidia, 0:12:11
Undated
Huang says over 100 million people had used ChatGPT, which he called the best software product ever made.
“you know, over 100 million people have used it, and there's no instruction manual.”
Jensen Huang · Jensen Huang Founder and CEO of Nvidia, 0:35:29
Undated
Daniel Ek says he used ChatGPT to set up a coding environment in a few hours after about ten years away from coding.
“And I asked ChatGPT to help me. And pretty much on a few hours on a Sunday afternoon, I was up and running.”
Acquired · Spotify CEO Daniel Ek, 1:03:47
Undated
Shopify built an internal ChatGPT-style tool, including one for searching its internal wikis, to encourage staff to use AI.
“we've built our own kind of internal ChatGPT instance equivalent. We have it for our internal wikis for search and discovery.”
Miqdad Jaffer · Micro Utility With Gen AI: Shopify's Miqdad Jaffer, 0:12:12
Undated
Jaffer says many Shopify merchants were already using ChatGPT and similar tools before Shopify added its own AI features.
“we already had merchants that were using ChatGPT or whatever was out there to be able to prompt it”
Miqdad Jaffer · Micro Utility With Gen AI: Shopify's Miqdad Jaffer, 0:14:39
Undated
Chevron says it had been following generative AI for roughly two years or longer before ChatGPT's arrival.
“We are following generative AI already since two years or so, maybe a little longer.”
Ellen Nielsen · Operational Safety With AI: Chevron's Ellen Nielsen, 0:17:39
Undated
A Chevron team member reported that a writing task for product management that took one or two weeks now takes about one hour with ChatGPT.
“in the past it took me maybe one or two weeks. Now it takes me one hour to get this done.”
Ellen Nielsen · Operational Safety With AI: Chevron's Ellen Nielsen, 0:19:17
Undated
Iavor Bojinov says ChatGPT can give different answers to two users who write the same prompt.
“So think something like ChatGPT, me and you can write the exact same prompt, and it would actually give us two different answers.”
Iavor Bojinov · Setting AI Projects Up for Success, 0:02:30
Undated
Sam Altman says ChatGPT's subscription model means users pay and are not the product, which he prefers over ad-supported models.
“we have a very simple business model and I like it. And I know that I'm not the product, like, I know I'm paying”
Sam Altman · #419 – Sam Altman: OpenAI, GPT-5, Sora, Board Saga, Elon Musk, Ilya, Power & AGI, 1:27:37
Undated
Petecchi says Pirelli mainly applies language-based generative AI in its staff functions.
“Gen AI, as I said today, by the hype of Chat GPT, is in particular applied for, as I said, the staff function.”
Daniele Petecchi · Driving Manufacturing Efficiency With AI: Pirelli’s Daniele Petecchi, 0:15:31
Undated
Jackie Rocca was on parental leave when ChatGPT's rise happened, and she says this gave her space to rethink long-standing user problems.
“I was on parental leave when a lot of the things happened with ChatGPT”
Jackie Rocca · Solving Real User Problems With Generative AI: Slack’s Jackie Rocca, 0:03:26
Undated
Bret Taylor recalls being struck by DALL-E's avocado chair image in the summer before ChatGPT was released.
“the moment with the avocado chair, I don't know what when that was. There was it was the sort of summer prior to ChatGPT.”
Bret Taylor · OpenAI’s Bret Taylor: Your business can’t wait until AI is perfect, 0:20:14
Undated
The guest argues that skills learned on early ChatGPT versions transfer to more powerful later models.
“if you've developed skills and became familiar with the early versions of ChatGPT, you're you're able to, you know, use more powerful versions of the models as they come about.”
Guest · The AI Skills You Should Be Building Now, 0:26:27
Undated
The GPT in ChatGPT stands for generative pre-trained transformer, which differs from the economic term general purpose technology.
“The GPT in ChatGPT is generative pre-trained transformers.”
Rana el Kaliouby · Debunking AI myths, with Jeremy Kahn, 0:05:25
Undated
Kahn says some schools have banned ChatGPT and similar tools, which he considers a mistake; he prefers integrating AI with clear rules.
“I do not think you should ban the use of the technology, which some schools have.”
Jeremy Kahn · Debunking AI myths, with Jeremy Kahn, 0:26:53
Undated
Shervin Khodabandeh says BCG ran a large controlled study with MIT, Harvard and Wharton in which about a thousand consultants were given ChatGPT to work with.
“BCG did one of the largest controlled studies with MIT, Harvard and Wharton, where we looked at a thousand strong consultants and they were given chatgpt to work with.”
Shervin Khodabandeh · The Risks of Too Much AI: Fortune’s Jeremy Kahn, 0:04:47
Undated
Khodabandeh says that on core consulting tasks such as business strategy and problem solving, the BCG study found generative AI did not perform as well as on creative tasks.
“But on things that consultants are supposed to excel at, like, you know, business strategy, problem solving, like, what is the best strategy for a company in Southeast Asia that's trying to enter a market?”
Shervin Khodabandeh · The Risks of Too Much AI: Fortune’s Jeremy Kahn, 0:05:17
Undated
Bret Taylor credits the creation of GPT-3, GPT-4 and ChatGPT, built by people including some who have left, as the reason OpenAI exists in its current form.
“I wouldn't be in this chair if not for the creation of GPT three, GPT four, ChatGPT, and it's transformed society.”
Bret Taylor · How agentic AI will save customer service, with Bret Taylor, 0:11:56
Undated
Gomez says Cohere will not build a ChatGPT competitor and will instead build a platform and products that help enterprises adopt language models.
“We're not going to build a chat GPT competitor. What we wanna build is a a platform and a series of products to enable enterprises to adopt this technology and and make it valuable.”
Aidan Gomez · Model Plateaus and Enterprise AI Adoption with Cohere's Aidan Gomez, 0:04:11
Undated
Matt Garman said ChatGPT was the first AI product that convinced him the technology was real, thanks to its interface.
“I think ChatGPT was just a transformational product. Uh, it was a it was a great UI, and it really unlocked for everyone what was possible.”
Matt Garman · Why CEO Matt Garman is willing to bet AWS on AI, 1:08:02
Undated
Sarah Friar says OpenAI's controller uses ChatGPT to unify data and code accounts-payable invoices, which shortens the financial close.
“Using things like ChatGPT to unify data from different sources, she's using it to code AP invoices, so it shortens our close, actually, which is something all controllers think about.”
Sarah Friar · What an AI-powered finance function of the future looks like, 0:02:39
Undated
Sarah Friar says OpenAI built an investor-relations custom GPT fed with past diligence answers and its management presentation, and told it not to use outside sources.
“We took the time to tell it, don't go external for answers, because there's a lot of fake news written about the company.”
Sarah Friar · What an AI-powered finance function of the future looks like, 0:03:39
Undated
Sarah Friar says Minnesota uses ChatGPT to translate for non-English-speaking immigrants, saving hours of staff time and hundreds of thousands of dollars monthly.
“And in cutting down all that translation, they're literally saving hours of people's time, hundreds of thousands of dollars of cost monthly.”
Sarah Friar · What an AI-powered finance function of the future looks like, 0:13:39
Undated
Sarah Friar says Mercado Libre's CTO told an OpenAI event that the company uses ChatGPT to autonomously manage customer-service decisions.
“Mercado Libre was actually at our event last week, so I got to actually hear their CTO say to the whole crowd how they're using ChatGPT to autonomously manage customer service decisions.”
Sarah Friar · What an AI-powered finance function of the future looks like, 0:15:16
Undated
Praveen Akkiraju credits the release of ChatGPT, because it was so accessible, with unleashing corporate adoption of large language models.
“And it's largely, I think, the ChatGPT moment, um, which unleashed this because, you know, it was so accessible.”
Praveen Akkiraju · An Advanced Look at AI Agents, Part 2 | #868, 0:29:09
Undated
Linda Yao says ChatGPT put AI in the hands of consumers and in the mental model of every executive.
“But what ChatGPT did a couple years ago was really put AI at the fingertips of every consumer and really put it into the mental model of every C-suite member.”
Linda Yao · Speed, Ease, and Expertise With AI: Lenovo’s Linda Yao, 0:03:50
Undated
Aaron Levie says GitHub Copilot launched about a year or two before ChatGPT, giving developers their breakthrough AI moment 12 to 18 months earlier than consumers.
“GitHub Copilot was introduced about a year or two before ChatGPT, so developers actually had their ChatGPT moment at at least twelve to eighteen months months before everybody had their ChatGPT moment on the consumer side.”
Aaron Levie · The enterprise AI revolution is underway, with Box’s Aaron Levie, 0:07:07
Undated
Aaron Levie says deep research features in AI assistants take about five to ten minutes of thinking time to produce much longer answers.
“The deep research moment of of this paradigm is is much longer answers i in terms of the amount of content you get takes about five or ten minutes of kind of thinking time for these AI models.”
Aaron Levie · The enterprise AI revolution is underway, with Box’s Aaron Levie, 0:08:39
Undated
Aaron Levie says GitHub Copilot was introduced about one to two years before ChatGPT, so developers reached their breakthrough moment with AI earlier than the general public.
“GitHub Copilot was introduced about a year or two before ChatGPT, so developers actually had their ChatGPT moment”
Aaron Levie · Rapid Response: The enterprise AI revolution is underway, with Box’s Aaron Levie, 0:07:36
Undated
Aaron Levie says deep research features in ChatGPT, Grok, Perplexity and Anthropic's Claude are the first agent-style use case that regular knowledge workers will meet.
“something like deep research inside of ChatGPT or inside of Grok or inside of Perplexity”
Aaron Levie · Rapid Response: The enterprise AI revolution is underway, with Box’s Aaron Levie, 0:08:06
Undated
Mollick said OpenAI's most recently released ChatGPT user figures were between 500 million and a billion people.
“The last numbers they released were somewhere between 500 million and a billion people.”
Ethan Mollick · Ethan Mollick: AI Urgency, Leadership Responsibility, and Why Companies Must Act Now, 0:27:08
Undated
Mollick said Samsung banned ChatGPT use early on out of data worries, and that its data was never stolen by ChatGPT.
“What actually happened was that that people in Samsung were worried about ChatGPT using their data, so they banned use in the very early days, you know?”
Ethan Mollick · Ethan Mollick: AI Urgency, Leadership Responsibility, and Why Companies Must Act Now, 0:21:31
Undated
Language models generate output one token at a time, each being the most probable next token, until an end token is produced.
“And so really, what's coming out is the most probable tokens following your instructions. And those are produced one at a time”
Daniel Whitenack · AI in the shadows: From hallucinations to blackmail, 0:09:59
Undated
Alexandra Samuel says the AI-written instructions can be pasted into the instructions field of a custom GPT or a Claude project.
“you can also take that and paste it into the instructions field on a custom AI assistant, like a custom GPT or a Claude project.”
Alexandra Samuel · How to Build an AI Assistant for Any Challenge, 0:05:20
Undated
Alexandra Samuel says research tools she once built at great effort are now integrated into platforms like Claude and ChatGPT.
“all this stuff that I was doing, like, so arduously and painfully and expensively six months ago is now really well integrated into platforms like Claude and ChatGPT.”
Alexandra Samuel · How to Build an AI Assistant for Any Challenge, 0:13:25
Undated
Alexandra Samuel says some paid ChatGPT subscriptions still use users' conversation transcripts as training data.
“even some of the paid subscriptions to ChatGPT still turn your transcripts into training data.”
Alexandra Samuel · How to Build an AI Assistant for Any Challenge, 0:16:37
Undated
Alexandra Samuel pays for ChatGPT's team edition, which requires only two seats and by default keeps conversations out of training data.
“I pay for the team edition of ChatGPT because when you have the team edition, which only requires you to pay for two seats, then your conversations stay out of training data by default.”
Alexandra Samuel · How to Build an AI Assistant for Any Challenge, 0:16:37
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Zendesk opened an enterprise license for ChatGPT to its employees, and Tom Eggemeyer says he uses it daily.
“we've opened up like an enterprise license for ChatGPT. I use it every day.”
Tom Eggemeyer · Zendesk CEO on AI for Customer Experience | CXOTalk #866, 0:47:46
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Amit Joshi says a bank he works with in Asia has used a triage engine to route queries among different language models since the early days of ChatGPT.
“there's a bank that I'm working with in Asia that has had this system in place pretty much since the early days of ChatGPT.”
Amit Joshi · Are You Considering Chinese AI In Your Strategy?, 0:24:59
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Kenny Song says he enjoys OpenAI's o3 model in ChatGPT and the Cursor tool, and expects tools to become more agentic.
“I really loved O3 as a model in in ChatGpt, and I love using cursor, and I'm excited for these tools to become more and more agentic over time.”
Kenny Song · GenAI risks and global adoption, 0:40:54
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Rick Kobayashi refers to ChatGPT-5 as having recently been released at the time of recording.
“yeah, now the Chatgpt five is released.”
Rick Kobayashi · GenAI risks and global adoption, 0:39:13
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Kenny Song says early ChatGPT models like GPT-3.5 and GPT-4 answered from a single forward pass, whereas newer models search the internet and reason.
“Originally it was just like three, five and GPT four, that, uh, just answer a question based on a forward pass of the model.”
Kenny Song · GenAI risks and global adoption, 0:41:21
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Bret Taylor says he announced he was leaving Salesforce within days of ChatGPT's release.
“I happened to announce I was leaving Salesforce within a few days of ChatGPT coming out.”
Bret Taylor · Sierra CEO Bret Taylor on why the AI bubble feels like the dotcom boom, 0:03:58
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OpenAI's first product was its API for developers, not ChatGPT, according to Sherwin Wu.
“the original product for, uh, from OpenAI actually was not ChatGPT, it was a B2B product. It was, uh, the API we were catering towards developers.”
Sherwin Wu · Inside OpenAI Enterprise: Forward Deployed Engineering, GPT-5, and More | BG2 Guest Interview, 0:02:49
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Microsoft already ran responsible AI systems at scale for GitHub Copilot before ChatGPT's release and adapted them to new risks.
“We had already had, you know, at scale, generative AI, responsible AI systems running in production, for example, for GitHub Copilot, and we had to adapt them to new risk.”
Sarah Bird · How Microsoft is democratizing safe AI, 0:28:45
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Daugherty predicts a physical AI and robotics moment bigger than the ChatGPT moment within roughly two to five years.
“We're gonna have a a a moment probably bigger than the ChatGPT moment around physical AI and robotics and what they can do.”
Paul Daugherty · Former Accenture Tech CEO Reveals Top AI Mistakes to Avoid | CXOTalk #895, 0:34:38
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Jeetu Patel describes a large language model as one that understands human language, so humans no longer have to learn the machine's language.
“a large language model was a model that actually understood human language”
Jeetu Patel · Never Fight a Megatrend: Cisco’s Jeetu Patel, 0:06:23
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Fradin recounts a large European bank that held a global call in which a 28-year-old banker spent an hour teaching colleagues to use ChatGPT.
“And they did a global call for everyone in the investment bank for this guy to spend an hour walking people through how to use ChatGPT”
Russ Fradin · The $700 Billion AI Productivity Problem No One's Talking About, 0:00:20
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Walmart's partnership with OpenAI will let users find Walmart products inside ChatGPT, with in-chat checkout to follow.
“you can, uh uh, find all the Walmart products right, you know, right there.”
Suresh Kumar · Walmart, AI, and the future of shopping, with Walmart CTO Suresh Kumar, 0:05:51
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Rene Haas says OpenAI spends three to eight months training a large model such as ChatGPT.
“Months and months and months are spent training a model, training chat GPT, and OpenAI takes three months, six months, eight months to train this giant model.”
Rene Haas · ‘Like Disneyland when it just opened’: Arm CEO Rene Haas on the AI revolution, 0:10:54
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Schulhoff says the person behind the Las Vegas Cybertruck bombing used ChatGPT to plan it, though he does not know whether a jailbreak was needed.
“the Vegas Cybertruck explosion incident, uh, bombing, rather, and the person behind that used ChatGPT to plan out this bombing”
Sander Schulhoff · The coming AI security crisis (and what to do about it) | Sander Schulhoff, 0:14:48
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Ylan Kazi says many patients now paste their lab results or clinical notes into ChatGPT to get a simpler explanation.
“many people now when they go to the doctor, if they receive their lab results or clinical notes, they literally take them, they copy and paste them into ChatGPT”
Ylan Kazi · AI Adoption and Skepticism in Regulated Industries - with Ylan Kazi of Blue Cross Blue Shield of North Dakota, 0:15:28
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Nick Gertsch suggests that if doctors are viewed mainly as custodians of medical information, tools like ChatGPT challenge their role.
“if you look at a doctor as a custodian of information, well, how are they gonna hold onto the information better than a chat GPT could, for example?”
Nick Gertsch · AI Adoption and Skepticism in Regulated Industries - with Ylan Kazi of Blue Cross Blue Shield of North Dakota, 0:17:51
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Jacqui Canney says ServiceNow's engineers and product leaders were working on AI well before ChatGPT became widely discussed.
“ServiceNow has had these amazing engineers and product leaders who've been thinking about this for a long time, a long time before even people talked about, like, chatgpt.”
Jacqui Canney · Disintegrating the Org Chart: ServiceNow’s Jacqui Canney, 0:02:57
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The host says OpenAI announced advertisements on ChatGPT and stated that the ads will not influence which products appear in answers.
“OpenAI announced that they are rolling out advertisements on ChatGPT, and they've actually said that these ads won't influence what products you see in answer to queries”
Rana el Kaliouby · What is agentic commerce? Stripe’s CRO of AI explains., 0:13:39
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Hindman says that at a meeting with growers in Pasco, Washington, all had heard of ChatGPT and almost all used it on the farm.
“how many of you, uh, have heard of ChatGPT? And all their hands went up. And I said, how many of you use it on the farm? And almost all their hands went up.”
Jahmy Hindman · John Deere's AI vision for future farms, 0:26:35
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Whittle defines an AI user as an individual with a license to a tool such as Claude Code, GitHub or ChatGPT, using it for their own purposes.
“Users is someone that has a license to Claude Code or, you know, GitHub or Chat GPT.”
Lawrence Whittle · What Enterprise AI Looks Like When It's Real - with Lawrence Whittle of HTEC Group, 0:06:42
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Tim Sears says people should take ownership of AI-written documents they send rather than attributing them to ChatGPT.
“if somebody sends me a document written by AI, I'd like them to own it and not tell me that ChatGPT just wrote it for them.”
Tim Sears · How AI Is Reshaping the Way Enterprises Build Software - With Tim Sears of HTEC, 0:15:05
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Darko Todorovic says ChatGPT's answers have improved markedly in comprehension compared with two years earlier.
“if you look at what Chat G P T gave you as an answer two years ago compared to what you're getting now, it's like really, really different comprehension”
Darko Todorovic · How Enterprise Leaders Should Measure the ROI of AI - with Darko Todorovic of HTEC, 0:16:50
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Yoav Naveh says the second wave of enterprise AI adoption was widespread use of assistants such as ChatGPT, Copilot and Claude, with the employee still responsible for the work.
“I think the second wave came into play with kind of a very high adoption of assistance.”
Yoav Naveh · Managing AI Agents at Scale Across BFSI Operations - with Yoav Naveh of Reindeer AI, 0:03:04
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His former firm used the OpenAI version offered through Microsoft instead of allowing ChatGPT directly.
“we couldn't let people use Chat G P T, so we used the open A I version of it through Microsoft”
Andy Baldwin · The CIO Agenda for AI (with IBM Consulting), 0:15:11
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Datadog gave ChatGPT licenses to every non-developer employee who wanted one, according to Emilio Escobar.
“we just got Chatgpt licenses for everyone, and it was like, whoever wants it, gets it.”
Emilio Escobar · The CISO Playbook for AI Agents | Datadog, 0:03:00
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Dave Glick says Walmart initially thought its AI mission meant giving everyone licenses to Gemini, ChatGPT and Copilot.
“we thought that was like getting everybody licenses to Gemini, ChatGPT and copilot.”
Dave Glick · Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart, 0:08:11
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Dave Glick says friends at other large companies were still trying to get ChatGPT through their security review.
“I talked to my friends at other big companies, and they're still trying to get, you know, ChatGPT through their security process.”
Dave Glick · Intelligent Operations at Enterprise Scale - with Dave Glick of Walmart, 0:13:44
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Ben Moore says Discovered Labs research found ChatGPT's retrieval engine allocated almost a third of its retrieval slots to Reddit.
“it had allocated like an inse, I think, almost a 3rd of its basically retrieval slots for Reddit.”
Ben Moore · How to get discovered in AI search, 0:27:32
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Ben Moore says most retrieved Reddit threads were rejected at citation time but still helped ground the model's answer.
“Most of those were actually rejected at citation time, so they basically are kind of used to ground the model.”
Ben Moore · How to get discovered in AI search, 0:28:06
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Ben Moore says Discovered Labs found traces of Reddit content in model weights, particularly for ChatGPT and also Gemini.
“there is traces of basically Reddit showing up in the weights, particularly from ChatGpt.”
Ben Moore · How to get discovered in AI search, 0:28:31
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Ben Moore says model training cycles have shortened from a new ChatGPT version every nine to twelve months to much more frequent updates.
“the training cycles are actually coming down. So when we 1st started, it was like, cool, we have like a new version of ChatGPT once every like 09:12 months, right?”
Ben Moore · How to get discovered in AI search, 0:51:26
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Paula Goldman cites lawyers being sanctioned for AI hallucinations in court filings, years after ChatGPT's release, as a reason to build friction into important decisions.
“Why do we have, for example, lawyers being cited for hallucinations and court filings years after ChatGPT came out?”
Paula Goldman · How AI Is Changing Talent, Not Just Tasks: Rethinking Where Human Judgment Matters Most, 0:08:03
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John McMullan says that at one site he visited, agents pasted call transcripts into a free ChatGPT instance to check the AI-generated notes against their own.
“those agents were actually taking the call transcript, copy and pasting it into a free instance of chat G P T and then measuring those notes back against their notes.”
John McMullan · What Shared Intelligence Really Fixes in Enterprise AI - with John McMullan of Observe.ai, 0:08:31
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OpenAI released ChatGPT for financial services, an enterprise-focused product.
“we just released a new product, ChatGPT for financial services. This is an enterprise-focused product”
Joseph Kim · ⚡ Building ChatGPT for Finance — Joseph Kim, OpenAI's Head of Financial Services, 0:00:52
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Most of OpenAI's ChatGPT for financial services was built on the ChatGPT plugin architecture, which is available to outside builders.
“most of the product that we built was built on top of the Codex, um, or I should say ChatGPT now, um, plug-in architecture and plug-in primitives.”
Joseph Kim · ⚡ Building ChatGPT for Finance — Joseph Kim, OpenAI's Head of Financial Services, 0:07:31
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Joseph Kim predicts that a billion-dollar business will be built on top of a ChatGPT plugin.
“I really do think that there's gonna be a billion-dollar business built on top of a, uh, ChatGPT plugin, right?”
Joseph Kim · ⚡ Building ChatGPT for Finance — Joseph Kim, OpenAI's Head of Financial Services, 0:08:45
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ChatGPT for financial services is an enterprise product, and OpenAI is trying to make it available to prosumers on the ChatGPT Pro plan.
“it is an enterprise product, but we're trying very hard to make it available to more, uh, prosumers on the pro plan.”
Joseph Kim · ⚡ Building ChatGPT for Finance — Joseph Kim, OpenAI's Head of Financial Services, 0:25:33
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Legora began as a ChatGPT-based tool with a Swedish law search function.
“The way everything started was ChatGPT with, uh, Swedish laws search tool in it. That was literally the entire everything.”
Jacob Lauritzen · Building Legal Agents When You Can't See the Data - Jacob Lauritzen, CTO of Legora, 0:02:13
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Bhagat says a chatbot can tolerate responses of about two seconds, unlike a voice system, because users are used to tools like ChatGPT and Claude.
“Chatbot is a place where you can get two seconds.”
Yogesh Bhagat · What It Actually Takes to Trust an AI System Running on Its Own - with Yogesh Bhagat of CVS Health, 0:14:38